Support

Need help with one of our apps? Email us at support@eyenapse.com and we'll reply as soon as we can.

Contact us

Email: support@eyenapse.com

Eyenapse Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Registered in England and Wales, company number 09717759.

Getting a quicker answer

It helps if your email includes:

• the name of the app;
• your device (for example, iPhone 15 or Pixel 8) and its operating system version;
• what you were doing and what happened.

Purchases

Restoring a purchase. If you've bought an upgrade and then reinstalled the app or moved to a new device, open the app's options and choose Restore Purchases, where available. Make sure you're signed in with the same Apple Account or Google account you used to buy it. On Android, purchases are usually restored automatically.

Refunds. Purchases are processed by Apple or Google, so refunds are requested from them rather than from us:

• App Store: reportaproblem.apple.com
• Google Play: Google Play refund help

Privacy

Our apps don't collect personal information. See our Privacy Policy, or email data@eyenapse.com with any privacy request.